Managed Detection and Response Explained

The cyber risk landscape is constantly evolving, with cybercriminals quick to exploit emerging technologies for malicious purposes. In response, businesses are exploring innovative methods to detect and prevent cyberattacks. One such option is a managed detection and response (MDR) service, which combines technology and human expertise to monitor and address cyberthreats effectively.

MDR is an outsourced protective service that combines advanced technology and human knowledge to actively seek, detect, monitor and respond to cyberthreats. It offers organizations an opportunity to improve their cybersecurity position cost-effectively. Although each provider’s specific services differ, the technological component of MDR typically consists of tools that conduct various cyber defence functions such as vulnerability scans, threat monitoring, data analytics and sending alerts and automated responses. Artificial intelligence and machine-learning technologies can also be used to improve detection algorithms and analyze large amounts of information. The human component of an MDR system often comprises a dedicated cybersecurity team of experts. These trained individuals can understand specific cyber risks, recognize abnormalities, triage alerts, and respond to threats or guide the business on how to do so.

Although MDR services can significantly benefit organizations and strengthen their cybersecurity posture, they also present the following challenges:

• Complex integration with existing security systems may be necessary, and compatibility issues with a business’s current cybersecurity infrastructure may arise.
• Dependence on third-party providers may reduce a business’s autonomy, and the outside provider’s services may not always address issues as desired. Additionally, the outside service provider may have access to sensitive company data.
• Uncertainty regarding the scope of services provided can emerge due to ambiguities in the service agreement, creating confusion within an organization regarding duties and responsibilities.
• Alert fatigue may become an issue, and companies may need to take steps to manage it while ensuring high-fidelity threat detection remains in place.

MDR services provide cyber defence benefits, but they also have challenges. Businesses must analyze their unique needs and circumstances to decide if MDR is the right solution for them. This process of analysis and decision-making empowers businesses to make informed choices about their cybersecurity strategies.

Did you know that 60% of small and medium businesses don’t survive after a cyber attack? Protect your business with Cyber Insurance, call us at 780.424.2727 or click here to get a quote.